Platform, not the haulage carrier
Houlvek does not collect, hold or settle the underlying transport payment for a load.
Trust & Security
Clear, verifiable information about how Houlvek operates and protects the platform.
Business identity
Dumitru Martinov · trading as Houlvek
Business & correspondence address: Suite RA01, 195-197 Wood Street, London, E17 3NU
VAT Registration No.: GB 394 7971 31
Account and privileged access
Houlvek uses authenticated account sessions and server-side role checks for protected workflows. Privileged Admin routes verify authority against the database rather than trusting browser-supplied role information, and suspended privileged accounts are denied access. Security-sensitive routes also use rate limiting and operational event monitoring.
Private verification documents
Verification documents are handled through controlled private storage workflows. Authorised document previews use short-lived signed URLs rather than making the underlying storage public. Houlvek applies access controls around verification, renewal and Admin review workflows.
Web and transport security
Houlvek production responses use HTTPS security controls including HTTP Strict Transport Security, content-type protections, referrer controls, framing protections and browser permissions restrictions. The application also maintains a Content Security Policy reporting boundary so unexpected browser-resource activity can be observed and hardened without silently breaking legitimate HGV, payment or mapping workflows.
Free HGV access and transport payments
Company, Owner Driver and Fleet Carrier accounts receive 12 calendar months free after verification and activation, with all tools applicable to their role. No card is required and there is no automatic charge. Houlvek does not collect, hold or settle the transport payment between the company or shipper and the carrier. Agree freight prices, VAT and payment terms directly with the contracting business.
Privacy and user controls
Houlvek documents the categories of personal data it processes, the purposes and lawful bases, recipient categories, international transfer safeguards, retention principles and UK data-protection rights in the Privacy Policy. Eligible signed-in users also have account data-export and account-closure controls.
Marketplace verification boundaries
Houlvek may request identity, licence, insurance and operational documents to support marketplace trust. Verification supports risk reduction but does not transfer a carrier's, driver's or company's legal, safety, insurance, tax or contractual responsibilities to Houlvek. Users remain responsible for their own commercial and transport decisions.
No invented badges or certifications.
Houlvek publishes controls and registrations only when they can be supported by the live service or official records. We do not claim security certifications, regulatory registrations or independent audits before they have actually been completed.