Account access
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Account AccessHoulvek
Houlvek Support
Fast access to the account, freight, verification and platform areas most commonly needed for support.
Verification & documents
Review required documents and the current verification status of your account.
DocumentsLoads & jobs
Open your active loads or jobs and review the operational workflow connected to your account.
My Loads / JobsMessages
Open conversations connected to authorised jobs between companies and carriers.
MessagesPlans & billing
Review the current plans and the capabilities included with each Houlvek account type.
PricingHow Houlvek works
Review the marketplace workflow from freight posting through matching and job completion.
How It WorksOnline safety
Report suspected illegal content, fraud or unsafe conduct without needing to sign in.
Make a Safety ReportPopular Houlvek help
Quick answers for common platform tasks
Use these shortcuts for the most common actions across company, owner driver and fleet carrier workflows.
How do I post a load?
Companies and shippers can add the route, timing and HGV requirements from the Post a Load flow, then review carrier applications from their account.
Post a Load →How do carriers apply for work?
Owner drivers and fleet carriers can review suitable freight opportunities, check the job details and apply through the platform when the work fits their vehicle and operating plan.
Find Loads →Where can I follow job progress and POD?
Active work stays connected to the account workflow so authorised users can follow job status, messages and delivery evidence in the relevant job areas.
My Loads / Jobs →Where do I check verification and documents?
Open Documents to review the items requested for your account and the current verification status before applying for or managing work.
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